A: Factory wash the hair with warm water and shampoo, and we will put hair oil to hairs before shipment,protecting the hairs from being dye during longerterm delivery. But smell will disappear after washing it with good shampoo and conditioner.
A: Wavy/curly hair was made by steam, without any chemicals, so the texture will be looser after washing. Please kindly understand we do it for maintain the hair lifetime and natural state.
A: Use good quality shampoo and conditioning products. Condition the hair is very important to keep it soft & manageable. Let it air dry instead of blow dry.A: All hair can be dyed/bleached to any color you want, except #613, but remember virgin hair will be easily dry after leaving hair donor, so don‘t dye or bleach hair too frequently, it will damage the hair. Also please do it professionally.A: We will double check the hair type and length before shipment.When you receive the hair, you can measure it by stretching it, so you can get the correct length.A: Virgin nondyed hair have a few strands gray hairs inside, we usually pick the hair up in production,but we DO NOT guarantee 100% no gray hairs, please understand, and pick up the few strands out yourself. Thanks.A: The hair can tangle due to dry,oil & dirt buildup, salt water chlorine and not combing (wide tooth comb) out your hair daily. Make sure wash and condition your hair twice a week. Use olive oil to polish it smooth or consult your stylist for more help. A:Only virgin hair will have split ends. Our hair will be a lit dry after leaving hair donor, because it lost human nutrition. You can put some olive argan oil to keep them good. A: AliExpress accept Credit Card, Bank Transfer (TT), Western Union,Money Bookers For payment detail payment failed, please contact us, we will guide you how to pay.